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60 Day Satisfaction Guarantee


You've tried everything-—allergy medication, shots, nasal spray, neti pot, local honey and maybe even replaced your carpeting, but nothing seems to help! Try our Alen Air Purifiers and see for yourself why our customers are raving about them! And the best part, we offer a 60 Day Satisfaction Guarantee. We are so confident you are going to love our air purifiers, we'll give you 60 days to try them out! 

Generally, our customers experience a difference within 48 hours. If you're not completely satisfied, we'll refund your money —no questions asked. All you pay is return shipping.


Returns are easy:



  1. Call customer service within 60 days from the date you received your air purifier at 800-630-2396 or fill out our online form to get a return authorization label.
  2. Repackage your air purifier in its original Alen box.
  3. We can either send you a return UPS label or issue a call tag for UPS to pick up the package and ship it back to Alen.
  4. Your full refund minus return shipping costs (approximately $20-$30, depending on the unit and origination) is usually processed within 2-3 weeks once we receive the unit.
Please note: This applies to products purchased from AlenCorp.com. If the item was ordered through a reseller, you will need to return the product according to their return policy.



Verified Reviewer
Awesome!
"After the office flooded, there was a strange smell in the office. I bought Alen BreatheSmart HEPA Air Purifier with silver filter last Tuesday and received on Friday. I could not feel any strange smell this morning after turn on the purifier!! Awesome product, fast shipping, no delivery fee, nice customer service. I strongly recommend this product!"

 

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