Continually maintained the highest ratings
"Everywhere I looked people recommended Alen products above all others and you continually maintained the highest ratings! I had to give it a try!"
Sandy Trisler speaking about the BreatheSmart HEPA Air Purifier
Who We Are
Fact: The average person takes over 17,000 breaths a day and spends most of it indoors, breathing air 2 to 5 times more polluted than outdoors.
It is for this reason that we have made it our mission to help you Live Better by improving the air you breathe indoors. Located in Austin, TX and expanding globally, Alen has been working for more than eight years to give you the tools you need to relieve your symptoms associated with breathing polluted indoor air. From our easy-to-use products to our quality customer service, our motivation is to put you first with our customer-centric approach.
When people ask "Why should I buy from Alen?" we believe the answer is simple: we offer the industry's first—and only—Lifetime Limited Warranty. If you have issues with your Alen HEPA Air Purifier, simply let us know and we'll replace it. Simple as that.
In designing our air purifiers, we are constantly innovating and asking our customers "What can we do to improve your air purifier?" We listen to your suggestions and work to elevate design and ease of use in the air purifier industry. When you buy from Alen, you can take comfort in knowing we build top-of-the-line products and can feel good about recommending our product to others.
We are passionate about building superior products which relieve symptoms associated with asthma and allergies, in addition to improving indoor air quality. To start Living Better now, visit our Air Purifier page to find a solution that works for you.
What We Believe
At Alen, our purpose is to help people Live Better. Our business philosophies and everyday activities are driven by a set of Core Values that help us achieve this purpose. It is also what makes Alen unique in the air purification industry.
What Makes Alen Different
When you shop for an air purifier, many are overwhelmed and confused by the options available. As a leading brand in the air purifier industry, we believe it is our customer-centric approach that makes us different. When you buy from Alen, you receive an air purifier engineered with you in mind. Each unit is crafted by a team of highly specialized product engineers who work to give you smart, easy-to-use technology. In addition, our Lifetime Limited Warranty guarantees that you receive a reliable solution, one you can count on long after your initial purchase. Finally, we have a team of Air Quality Specialists ready to answer any of your questions and provide you with best practices to improve your indoor air quality. From our products to our customer care, we put you first every step of the way—and that is what makes us different.
Core ValuesWe put customers first. We believe in finding the right solution for our individual customers' needs and those needs inspire us to create the best products. The purchase of an Alen product is only the first step in a customer's relationship with us, as health and wellness are cultivated over time. Our company is committed to providing customers with pure, healthy indoor air to breathe, as well as complementary practices for improved quality of life.
Excellence is a process that starts with designing effective products, then providing superior sales expertise and service. We test our products and respond to customer concerns every step of the way. By providing a Limited Lifetime Warranty, we stand by this promise.
Integrity forms the foundation of our customer relationships. We are only as good as our products and as strong as our commitments. Therefore, we strive to provide the best possible products and service to each of our customers, guaranteeing those products for life.
We operate with a specific level of urgency, a velocity sufficient for us to meet our customers' needs and company goals. To ensure our success, we work to stay at the top of our industry by designing, inventing, developing, managing and executing swiftly, with no delays.
We are only able to serve our customers well because we have great people. From the management team to our manufacturing facilities, teamwork is about inspiration and collaboration. We value everyone's contribution and believe each individual is plays an important role.