What We Believe
At Alen, our purpose is to help people Live Better. Our business philosophies and everyday activities are driven by a set of Core Values that help us achieve this purpose. It is also what makes Alen unique in the air purification industry.
Core ValuesWe put customers first. We believe in finding the right solution for our individual customers’ needs and those needs inspire us to create the best products. The purchase of an Alen product is only the first step in a customer’s relationship with us, as health and wellness are cultivated over time. Our company is committed to providing customers with pure, healthy indoor air to breathe, as well as complementary practices for improved quality of life.
Excellence is a process that starts with designing effective products, then providing superior sales expertise and service. We test our products and respond to customer concerns every step of the way. By providing a Limited Lifetime Warranty, we stand by this promise.
Integrity forms the foundation of our customer relationships. We are only as good as our products and as strong as our commitments. Therefore, we strive to provide the best possible products and service to each of our customers, guaranteeing those products for life.
We operate with a specific level of urgency, a velocity sufficient for us to meet our customers’ needs and company goals. To ensure our success, we work to stay at the top of our industry by designing, inventing, developing, managing and executing swiftly, with no delays.
We are only able to serve our customers well because we have great people. From the management team to our manufacturing facilities, teamwork is about inspiration and collaboration. We value everyone’s contribution and believe each individual is plays an important role.